|
Winchester Guildhall Installs Rendezvous Booking System in its
Conference Venue
|
|
|
|
| |
Since its inception in 1871,
Winchester Guildhall has been home to the Council's
law courts, museum, library, and police station. In
1985 the Guildhall underwent an extensive
refurbishment that combined the old with the new,
and a modern conference venue was created within the
historic building. The facilities are extensive; the
King Alfred Hall is one of the largest function
rooms in Hampshire and can seat up to 620 people. In
keeping with its new look, the Guildhall is now home
to the most advanced booking system available -
Rendezvous, the browser-based meeting room,
conference and catering management solution from NFS
Hospitality.
The Council was using a Maestro package but did not
find it sufficiently user-friendly or flexible when
changing bookings. So the search was on for a new
booking system, and Rendezvous was selected.
From its implementation in 2005, Winchester staff
have found it intuitive and very easy to use. As
usual with this solution, the installation went
smoothly and there were no problems in transferring
the data of more than 1,500 active clients.
Winchester had high praise for NFS support during
the implementation.
 "Rendezvous'
benefits have been significant,"
says Brian Capeling, Winchester's Finance &
Administration Officer. "The ease of use of the
software, particularly calendar management, makes it
easy for a new staff member to be trained, and it
provides information on availability for new
inquiries."
Brian also likes the reporting flexibility offered
through the system. For example, the new Query Tool
is very useful in terms of data extraction. How many
times was a certain projector rented last month? No
problem: Rendezvous has the answer.
As a Rendezvous user, Brian sees understanding of
the various set-up aspects of the software as key to
success. "We had a detailed implementation plan
involving our team and the NFS trainer, and this
worked well for us," he says.
Going forward, Brian expects to expand his marketing
efforts with Rendezvous. "We are now beginning to
use Rendezvous for marketing purposes and this will
be valuable leading up to key events like Christmas,"
he concludes. |
|
|
| |
|
|
