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Self Service Interface
Empower All Your Staff To Book Rooms and Resources With Minimum Fuss

The Self Service Interface (EUI Module) is a web-based interface that allows staff to easily request or book rooms, catering, and other resources such as concierge services and taxis.

Based on the familiar Windows desktop, this web/intranet solution offers easy integration with corporate intranets and venue websites and provides an easy-to-follow, predefined flow for making a booking or delivery request. Authorized users can create, amend, and cancel bookings 24 hours a day, based on business rules set by adminstrators.

Some clients permit their users to confirm bookings, while others only allow for requests to be made. Users can be limited to particular types of rooms and available resources based on specific security rights defined by the administrator.

Powerful Functionality

The Self-Service Module offers powerful functionality but is very easy to use. It can also be configured to handle:

bullet Meeting room availability via the corporate intranet, without providing full calendar information
   
bullet Online booking of simple, internal meeting rooms
   
bullet Generation of resource requests including catering, equipment, delegates, and other requirements, without the booking office having to re-key booking information
   
bullet Access for users, selected clients, and agents to view their own working details, print a booking form, and send special requests to the booking office
   
bullet Any restrictions needed, such as restricting larger rooms from being available for online booking as well as setting time restrictions on the booking of individual items. Eg, a banquet lunch cannot be booked at 6pm on the previous night
   

Rendezvous can allow settings to be configured that will govern the Self-Service calendars. It can be decided if the calendar view is available and which details are displayed. The user can use this graphical calendar to see what bookings are occurring in which room or space, for how long, whether it is an Internal or External booking and even the color-coded current status.

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