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| Leading Casino Operator Adopt Rendezvous To Streamline Events Business |
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London Clubs, one of the leading UK casino
operators, now owned by Harrah’s Group, the
largest international casino group, have
selected the specialist conference and
banqueting software, Rendezvous from NFS
Hospitality, to manage the event business at
unit level, across the group of casinos in
key metropolitan areas such as Manchester,
London and Glasgow.
Harrah's is the world's largest provider of
branded casino entertainment. Since its
beginning in Reno, Nevada 70 years ago,
Harrah's has grown through development of
new
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properties, expansions and acquisitions, and now owns or
manages casino resorts on four continents.
Rendezvous, the specialist hospitality software package,
which is implemented already at five locations—is now an
invaluable tool for managing the event business, a
growing business segment which capitalizes on the unique ambiance of the casino environment. Each of the casinos have outstanding facilities for entertainment, food and beverage as well as unique spaces to host events in a relaxed environment with sufficient elements of differentiation to create a setting which can be very different to attending an event in a typical banquet facility. It is for this reason that many companies are now looking at holding parties or celebration events within a casino environment, with the full confidence that the corporate hospitality experience of a well equipped event facility can replicated in a rather unique setting.
Susie Geoff, General Manager at the Leeds facility comments, “Rendezvous is a robust banquet and event solution with great diary management functionality. We have come to rely on Rendezvous for many operating aspects of running an event, from enquiry capture to instant availability information and for the production of typical event documentation like the Contract and the Function sheet. Once event details have been captured, producing all relevant documents is really simple, making the system invaluable as a business tool to streamline the event management process. It is also extremely valuable to have instant access to booking history, so that sales and client service efforts can be used correctly to look after our customers and make sure that we have the information to secure good quality repeat business.”
Going forward London Clubs and NFS are looking at further integration of the event booking solution with sales management across the group as well as creating a seamless solution for client billing. The integration with
Sales force, the CRM used by the business at a Group level, covering all new business opportunities, including events will be a significant step forward in creating a total solution for London Clubs.
Rendezvous is the NFS browser based conference and banqueting management system. Rendezvous is used by leading UK conference venues including Church House Conference Centre, One Great George Street and Savoy Place, to streamline their event management and corporate hospitality business.
In addition to Rendezvous, NFS provides a complete and integrated range of hospitality software. Our solutions include EPOS software (Aloha), hotel management (roomMaster) and club management (IBS). |
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| Contact us to learn more about our solutions |
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| USA |
: 917 210 8205 |
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| UK |
: 0800 731 8451 (Free
phone) |
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| Ireland |
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