NFS Hospitality have
provided their Rendezvous scheduling software for many
leading management centers and schools, including
Cranfield University, Said Business School, ifs School
of Finance, and Lake Forest School of Management.
 Cranfield University is one of the UK's
leading destinations for dedicated Masters &
Doctorate study, with an enviable reputation for
study in aerospace, automotive & motorsport,
defense, engineering, health, management,
manufacturing, and the environment. Cranfield
Business Centre identified a need to improve the
management of their large number of training and
meeting rooms; to streamline inventory control;
and to have the ability to email booking details
across the campus to departments which have
requested use of the facilities.
In answer to their needs, the Rendezvous
meetings management solution is now helping
Cranfield Business Centre with their meeting
room requests, making the process seamless
and more professional for booking rooms and
facilities.
Rendezvous also enables the center to send
confirmations across campus to different
departments, and makes double-booking of
equipment a thing of the past. Effectively,
Cranfield have moved to a self-service
model, with the ability to book training and
other events on a 24/7 basis.
Demonstrating that their forward-thinking
technology is cutting edge, NFS Hospitality
hailed their project with The ifs School of
Finance as a huge success. NFS deployed
their innovative Rendezvous package in the
Canterbury school to aid them in their quest
for automated notifications to be sent out
by their booking system in relation to
meeting changes, and for improved quality
management information. These were two
aspects the school felt were lacking when
carried out by their previous system.
Paving the way in meeting room management and
event management software, the team at NFS
Hospitality set up Rendezvous to provide
easy-to-use calendar views of all bookings,
as well as all activity taking place within
the facility. Ideal for a major educational
event where some types of external booking
are not possible on the day required, the
daily, weekly and monthly views of
availability and bookings by booking status
are now invaluable to the ifs booking team.
 Established in 1996, Oxford University's Saïd
Business School is one of Europe's youngest
and most entrepreneurial business schools.
The school combines the highest standards of
academic rigor with a practical
understanding of business and wealth
creation.
The Saïd Business School required an effective and
efficient IT solution to run a centralized room
booking system; allowing the online booking of
rooms and resources for all members of staff,
plus the accurate management and implementation
of requests for resources.
Rendezvous more than met their requirements
and has revolutionized their booking process
with its user-friendly, browser-based user
interface. The booking of training rooms,
educational courses, events, and conferences
is now effortless.
Users can assign information pertaining to room set-ups; define changes such
as room hire; or assign user-definable extras such as tea, coffee, and other
catering items, and resources such as flipcharts, overhead projectors, data
projectors, etc., at particular times. The additional benefit is that all
items can be configured with cost prices allowing for chargeback information
to be gathered. This means that all revenue relating to an event is captured
and maximized.
Across the pond, and seeking to increase
efficiency, the Lake Forest Graduate School
of Management has selected Rendezvous from
NFS to book its rooms and other resources.
Lake Forest is a leading business graduate
school in the Chicago area, with strong ties
to the business community. Its MBA program
now operates from three campuses and offers
on-site classes at corporate locations.
Greg Kozak, Vice President of Information Technology at the school, said,
"Prior to Rendezvous, our users had to use a separate system to book rooms,
though all our users 'live in Outlook'. As our rooms and resources were in
another system, many users were not properly booking rooms and we had many
scheduling conflicts."
NFS provide the total solution for management
centers, including accommodation management,
food & beverage, and implementation services,
as well as a 24/7 manned helpdesk.
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